The cheapest attorney doesn't appeal to you, does it? So why hire the cheapest adjuster/appraiser?
If you hadn't used the cheapest appraiser, you might not have needed an attorney.
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Commercial Truck and Heavy Equipment Claims: New Hampshire, Vermont, Maine, Massachusetts, Upstate New York
Tom Fergus, professional claims negotiator
Heavy Equipment Specialist
New Hampshire
Vermont
Maine
Massachusetts
Upstate New York
Vermont
Maine
Massachusetts
Upstate New York
North Eastern Truck & Equipment Claims
Tel: 603-569-8910
Fax: 603-569-8920
E: tom@neclaims.net
49 Center Street, PO Box 27
Wolfeboro Falls, NH 03896
Fax: 603-569-8920
E: tom@neclaims.net
49 Center Street, PO Box 27
Wolfeboro Falls, NH 03896
Proud Member of the National Truck & Heavy Equipment Claims Council
Blog Archive
Tom Fergus has been a professional independent claims adjuster since 1990. Clients include insurance companies that provide physical damage coverage for all types of commercial trucks, trailers, buses, fire & rescue apparatus, cranes and off-road construction and forestry equipment in Northern New England.
Tom is an expert on the mechanical functions of most types of diesel powered equipment. He has repair shop experience in gasoline and diesel engine mechanics, body damage repair, frame and alignment, and refinishing. Educated, intelligent, and of high moral character, Tom represents his clients as their in-the-field customer service representative with impartiality and integrity.
Tom is an expert negotiator. On average, where claim payment savings is measurable, customers save 29% on the submitted claim amount, without sacrificing quality of repair or safety, while providing cost-efficient service.
Tom achieves his clients' confidence through knowledgeable, professional service and comprehensive, expedient claims handling.
Knowledge + Experience = Expertise
Experience has taught us that as your field representative, the insureds or claimants judge your company by the service they receive from us. With NETEC representing your company, you can be confident that claims will be handled with good-faith, in an efficient, courteous, and professional manner. Our knowledgeable staff is skilled in responding to the needs and expectations of independent truckers, fleet owners, leasing companies, truck dealers, garages, municipals, industrial equipment owners, site developers, and heavy construction contractors.
Our expertise wins the confidence and respect of your customer.
Your claim + Our expertise = Indemnification
The ultimate goal for all valid claims is indemnification of the claimant.
We will provide as little or as much service as you require to achieve indemnification.
LEVEL OF SERVICE
- Desk review – send us a copy of the shop’s repair estimate with a few digital photos of the damage and we will audit the estimate for accuracy of labor hours and render an opinion about the validity of all damages claimed, and what aftermarket or alternative parts are available for the repair. (not available for MA claims)
- Appraisal only – we will inspect the equipment and confirm that all damage resulted from the loss, complete a comprehensive damage appraisal and repair estimate and negotiate an agreed price with the owner’s chosen repairer.
- Total loss evaluation – we will inspect the equipment, research and confirm the ACV, estimate the cost of repairs, and obtain salvage bids.
- Full adjustment – in addition to appraisal and/or total loss, we will settle the claim, secure a proof of loss, execute a bill of sale/POA, transfer title, exchange salvage title for proceeds, and provide the Insured with written status every 30 days or as required by law until settlement is issued.
Since we started tracking claim amounts, we have saved our customers almost $636,000 on over $2.2 million in submitted claims. That’s 29% savings!
That is a hard number, factored only on those claims where a savings can be measured against a valid submitted claim amount. Not all savings are measurable. Not all claims produce savings. All claims do not come with a demand amount or estimated repair cost. In fact, we’ve found that measurable savings can only be calculated on 40% of all claims.
But, including all claims, regardless of measurable savings or not, our customers still save at least 17% after they pay our service bill.
When you consider that, our service costs you nothing!
Can you afford not to hire us?
Our rates are provided by request. Please email us and we can give you a service cost estimate based on the travel distance and the level of service required.
Coverage Area
New Hampshire
Massachusetts
Vermont
Maine
Upstate New York