North Eastern Truck & Equipment Claims, Inc.: June 2010

Why do so many log skidders burn?

*you can click these photos to enlarge them (web page only)*

We see lots of burned log skidders.

The fire nearly always originates in the engine compartment, and the damages is so severe it is impossible to determine the cause.

Last week we had the opportunity to survey a skidder for a claim which necessitated viewing the bottom of the oil pan. Scroll to the bottom of this page to see what we found...

We removed the skid plate under the engine compartment....

What's this? Loaded with oil soaked wood chips and saw dust...

Clean much?

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Tom Fergus has been a professional independent claims adjuster since 1990. Clients include insurance companies that provide physical damage coverage for all types of commercial trucks, trailers, buses, fire & rescue apparatus, cranes and off-road construction and forestry equipment in Northern New England.

Tom is an expert on the mechanical functions of most types of diesel powered equipment. He has repair shop experience in gasoline and diesel engine mechanics, body damage repair, frame and alignment, and refinishing. Educated, intelligent, and of high moral character, Tom represents his clients as their in-the-field customer service representative with impartiality and integrity.

Tom is an expert negotiator. On average, where claim payment savings is measurable, customers save 29% on the submitted claim amount, without sacrificing quality of repair or safety, while providing cost-efficient service.

Tom achieves his clients' confidence through knowledgeable, professional service and comprehensive, expedient claims handling.

Knowledge + Experience = Expertise

Experience has taught us that as your field representative, the insureds or claimants judge your company by the service they receive from us. With NETEC representing your company, you can be confident that claims will be handled with good-faith, in an efficient, courteous, and professional manner. Our knowledgeable staff is skilled in responding to the needs and expectations of independent truckers, fleet owners, leasing companies, truck dealers, garages, municipals, industrial equipment owners, site developers, and heavy construction contractors.

Our expertise wins the confidence and respect of your customer.

Your claim + Our expertise = Indemnification

The ultimate goal for all valid claims is indemnification of the claimant.
We will provide as little or as much service as you require to achieve indemnification.

LEVEL OF SERVICE

Desk review – send us a copy of the shop’s repair estimate with a few digital photos of the damage and we will audit the estimate for accuracy of labor hours and render an opinion about the validity of all damages claimed, and what aftermarket or alternative parts are available for the repair. (not available for MA claims)
Appraisal only – we will inspect the equipment and confirm that all damage resulted from the loss, complete a comprehensive damage appraisal and repair estimate and negotiate an agreed price with the owner’s chosen repairer.
Total loss evaluation – we will inspect the equipment, research and confirm the ACV, estimate the cost of repairs, and obtain salvage bids.
Full adjustment – in addition to appraisal and/or total loss, we will settle the claim, secure a proof of loss, execute a bill of sale/POA, transfer title, exchange salvage title for proceeds, and provide the Insured with written status every 30 days or as required by law until settlement is issued.

RATES

Since we started tracking claim amounts, we have saved our customers almost $636,000 on over $2.2 million in submitted claims. That’s 29% savings!

That is a hard number, factored only on those claims where a savings can be measured against a valid submitted claim amount. Not all savings are measurable. Not all claims produce savings. All claims do not come with a demand amount or estimated repair cost. In fact, we’ve found that measurable savings can only be calculated on 40% of all claims.

But, including all claims, regardless of measurable savings or not, our customers still save at least 17% after they pay our service bill.

When you consider that, our service costs you nothing!

Can you afford not to hire us?

Our rates are provided by request. Please email us and we can give you a service cost estimate based on the travel distance and the level of service required.

Coverage Area

New Hampshire

Massachusetts

Vermont

Maine

Upstate New York

North Eastern Truck & Equipment Claims, Inc.

Why do so many log skidders burn?

American Loggers

Tom Fergus, professional claims negotiator

Heavy Equipment Specialist

North Eastern Truck & Equipment Claims

Proud Member of the National Truck & Heavy Equipment Claims Council

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